Shipping Policy
Shipping Policy
At kluē, we aim to process and ship your order as quickly and smoothly as possible. All orders are processed within 1–2 working days.
United Kingdom Shipping
Royal Mail Tracked 48 — FREE
Delivery: 2 working days from dispatch.
Royal Mail Tracked 24 — £4.99
Delivery: 1 working day from dispatch.
Royal Mail Special Delivery (Next Day) — £9.99
Order by 1pm for guaranteed next-day delivery.
International Shipping
Royal Mail International Tracked — £15.99
Estimated delivery times:
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EU: 3–5 working days
-
Rest of the World: 6–12 working days
Please note that delivery times may vary depending on customs processing in the destination country.
Categories
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed UK will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use Royal Mail and DPD.
Returns
Can I return my product?
14-Day Return PolicyWe always want you to love your kluē products. If for any reason you’re not completely satisfied, you can return your order within14 daysof delivery. Simply email us at contact@kluebeauty.com and we’ll guide you through the quick and easy return process.
